Terms and Conditions
Last Updated: February 17, 2025
Welcome to Battle House Laser Combat. By booking a session, participating in our activities, or using our website www.battlehouselasercombat.com, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our services.
1. Booking and Payment Policy
- Reservations are highly recommended as game times can sell out. Bookings can be made online, over the phone, or in-store.
- Walk-ins are accepted at set game times but are subject to availability.
- Full payment is required at the time of booking to secure your reservation.
- Prices are subject to change without prior notice.
- Group bookings and private events may have specific requirements; please contact us for details.
2. Cancellation and Refund Policy
- Day-of refunds are not available.
- If you need to reschedule, please contact us as soon as possible; we will do our best to accommodate your request or credit your account balance.
- Promotions or special offers are valid only for the specified date and cannot be combined with other discounts. No exceptions will be made.
3. Participant Rules and Safety
To ensure a safe and enjoyable experience, all participants must adhere to the following rules:
- Arrive 15 minutes before your scheduled Battle Time, preferably with waivers completed in advance. Late arrivals are acceptable, and we will assist in integrating you into your group; however, game time cannot be adjusted.
- All players must sign a liability waiver before participating. Participants under 18 years old must have a parent or legal guardian sign their waiver.
- Proper attire is required: athletic clothing and soft-soled, closed-toe shoes.
- No physical contact, running, or unsafe behavior is allowed.
- Alcohol and drugs are strictly prohibited on the premises.
- Staff instructions must be followed at all times.
4. Parties & Events
- Guests may bring in food or have it delivered/catered after their battle. A party room rental is required to bring in food.
- Event room rentals are available for up to 30 minutes after your gaming session for a fee of $50.
- Outside alcohol is not allowed. A variety of beverages, including beer, are available for purchase on-site.
5. Prohibited Items
- Silly string, glitter, confetti, TNT Pop-Its, sparklers, stink bombs
- Balls or helium balloons
- Wall decorations that could damage surfaces
- Vapes or any form of smoking devices
- Special candles that emit continuous light or excessive smoke
6. Limitation of Liability
By participating in Battle House Laser Combat activities, you acknowledge and accept the inherent risks involved and agree that:
- Battle House Laser Combat is not responsible for any injuries, damages, or losses sustained during participation.
- Participants assume full responsibility for any personal belongings brought to the facility.
- We reserve the right to refuse service to anyone who does not comply with our rules.
7. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Battle House Laser Combat and may not be copied, reproduced, or used without permission.
8. Privacy Policy
Your personal information is handled in accordance with our Privacy Policy.
9. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any modifications.
10. Governing Law
These Terms and Conditions are governed by the laws of the United States and the state of North Carolina.
11. Contact Us
Last Updated: February 17, 2025