Privacy Policy

Privacy Policy | Battle House Laser Combat

Privacy Policy

Last Updated: February 17, 2025

Battle House Laser Combat is committed to protecting and respecting your personal information and privacy.

This Privacy Policy describes how we collect, store, and use personal information through our website at www.battlehouselasercombat.com and at our physical locations. It also outlines your rights regarding the personal information we hold about you.

By using our website or services, you agree to this policy. If you do not agree, please do not submit your personal information.

1. Contact Information

  • Business Name: Battle House Laser Combat
  • Email: [email protected]
  • Address: 1839 S Main St Ste 250, Wake Forest, NC 27587

2. Information We Collect

2.1 Information You Provide

We collect personal data when you:

  • Book a session at our laser combat arena.
  • Fill out a waiver before participating.
  • Contact us via phone, email, or through our website.
  • Sign up for notifications or events.

Collected data may include:

  • Name
  • Email address
  • Phone number
  • Billing and payment details (processed securely by third-party payment processors)
  • Emergency contact information
  • Date of birth (if required for age-restricted activities)

2.2 Automatically Collected Information

When you visit our website, we may collect:

  • IP address
  • Browser type and version
  • Operating system
  • Website interaction data (e.g., pages visited, time spent, clicks)

3. Information Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Information sharing is permitted only for subcontractors providing direct support services, such as customer service.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Use Your Information

We use collected information to:

  • Process bookings and payments.
  • Provide customer support and respond to inquiries.
  • Improve our website, services, and customer experience.
  • Comply with legal obligations.

5. Data Security

We take reasonable steps to protect your personal data, including:

  • Encryption of payment information
  • Secure access controls
  • Regular security reviews

However, no method of data transmission is 100% secure. Use our services at your own risk.

6. Children's Privacy

Our services are not directed at children under 13. If we learn we have collected information from a child without parental consent, we will delete it.

7. Cookies & Tracking

Our website uses cookies and tracking technologies to enhance your experience. You can manage cookie settings in your browser.

For details, see our Cookies Policy.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted here.

Last Updated: February 17, 2025